Fantastic Job With Measurement and Installation
I need to replaced a broken seal window pane. It was very easy to schedule the measurement and installation thru Loren. Trevor and Kevin did a fantastic job with the measurement and installation.
Key Takeaways:
If fog or moisture shows up between the panes of a double pane window, the seal on the insulated glass unit has failed. Full stop. You can't wipe that haze away from either side of the glass, because the moisture sits inside a space that was sealed at the factory. The honest fix is a new glass unit, and in most cases the window frame around it stays put.
Here's how to read the signs, why Myrtle Beach weather is rough on window seals, what not to bother with once fog shows up, and how a glass shop puts it right. American Glass and Glazing replaces failed insulated glass across the Grand Strand, and the patterns described here come straight from that daily work.
What looks like a simple double pane window is actually one factory-built component: an insulated glass unit. Two panes of glass stand apart with a sealed airspace between them. Around the edge, a spacer holds a drying agent called a desiccant, which soaks up the little moisture sealed inside at the factory.
That sealed airspace does the real work. Heat moves slowly through it, so rooms stay more comfortable and the air conditioner catches a break. The edge seal holds everything closed, and it's also the part that eventually gives out.
Once outside air gets past the seal, the desiccant saturates and moisture starts collecting between the panes. From then on, fogging is a broken-part problem, not a cleaning problem.
Failed insulated glass announces itself visually. Here's what to look for, from the earliest sign to the most advanced:
One lookalike is worth ruling out first: ordinary interior condensation. Moisture on the room-side surface of the glass wipes away with a cloth and points to indoor humidity, not a failed seal. Moisture sealed between the panes never wipes away, and that single test settles most cases.
Every window seal ages, and the coast speeds the process up. Glass heats in the sun and cools at night, and the sealed airspace expands and contracts with it. That daily pumping action flexes the edge seal thousands of times over the life of a window, and south and west facing glass takes the hardest cycles.
Humidity adds the second push. The Grand Strand stays humid most of the year, so the moment a seal weakens, there is far more moisture in the air ready to move inside the unit. Storm cycles and wind-driven rain stress seals further, and salt air accelerates the breakdown of seal materials and the hardware around the glass.
None of this dooms coastal windows. Seals here just work harder and give out a little sooner, so any window that starts to haze deserves a quick look.
The first instinct is to clean the glass. It won't help. The moisture is inside a sealed space that no spray or cloth can reach. Scraping at the chalky film risks scratching the glass, which adds permanent damage on top of the fog.
Drilling and defogging kits promise a shortcut and do not deliver one. Drilling vents the unit and may vent the visible moisture, but it cannot restore the factory seal or the original insulating performance. A failed seal also never reseals itself, and the haze typically gets worse season by season.
Here is the good news most window company websites bury: a failed insulated glass unit can usually be replaced on its own. American Glass and Glazing measures the opening, fabricates a new sealed unit to fit, and swaps it into the existing frame. The frame, trim, and siding stay untouched, and the whole job centers on the glass rather than the window.
Full window replacement only enters the conversation when frames are rotted, warped, or damaged. Sound frames with fogged glass call for new glass, and that is the answer most Grand Strand homeowners actually need.
A new unit is also a chance to upgrade. Modern units can be made with low-E coatings that reflect heat, and tempered glass goes in where code or location calls for it. Our insulated glass units page covers how AGG builds and installs replacements, and the window glass replacement page explains the process for single panes and full units alike. Common questions about the work are answered in our residential glass services FAQs.
No, not in any lasting way. The moisture sits inside a factory-sealed space, so cleaning, drilling, or defogging products cannot restore the seal or the insulating value. Replacing the glass unit is the only fix that returns the window to clear.
Usually not. Fog between panes means the glass unit has failed, and the glass unit can be fabricated and swapped into the existing frame. New windows only make sense when the frames themselves are damaged.
A quality insulated glass unit commonly serves one to two decades. Where a unit lands in that range comes down to exposure. Sunny elevations, storm exposure, and salt air shorten service life, which is why coastal windows often fog sooner than inland ones.
No, fogged glass is not a health hazard on its own. It is a sign the window no longer insulates the way it was built to, and the trapped mineral film will keep clouding the view until the unit is replaced.
Fogged glass is a straightforward fix when the frame is sound: measure, fabricate, and install a new sealed unit made for the opening. American Glass and Glazing replaces insulated glass across the Grand Strand, backed by 4 generations of glazers, 3 generations serving Myrtle Beach. Reach out through our contact page to have a fogged unit measured, or read more about our insulated glass units first.
I need to replaced a broken seal window pane. It was very easy to schedule the measurement and installation thru Loren. Trevor and Kevin did a fantastic job with the measurement and installation.
Trevor and Kevin did a great job installing the glass in our window.. they cleaned the glass and swept the floor and clean everything up and left it just like they found it .. they are both very friendly and professional glass installers .. I highly recommend them and if we have another window go bad we absolutely will use them again ..
Your technician Trevor was wonderful! It was a very tough job but he removed the old glass, inserted the new and cleaned everything up. He is a tremendous asset to your company!
Trevor & Kevin were very professional & did a great job installing our shower door. Very personable & explained everything that was done. We would recommend this company 100%.
Trevor and Kevin took heat care of us. They came to my gym to replace a broken mirror. Everyone was friendly and professional all the way through the process. Mirror looks great and they cleaned up after themselves. Definitely recommend!!! Patrick Flynn - Owner Anytime Fitness Forestbrook
We chose American Glass & Glazing after speaking with Loren and she answered questions about their products and services. We were ready to replace the standard builders grade shower frame door that came with our home to something more elevated and easier to clean. From start to finish through on-site measurement, Loren and then the installers Trevor and Steven were very friendly and helpful. Work was done quickly - in only about two week turn around from start to installation. We would highly recommend American Glass & Glazing if you’re in the market for a shower upgrade or other glass project! I’ve added a before and after photo of the shower door. The frameless glass with black hardware really is a fabulous sleek look!
Trevor, Kevin and Lauren were all awesome. Professional and great craftsmanship. They installed a large mirror at my gym and did an amazing job! Definitely recommend. Patrick Flynn - Anytime Fitness Forestbrook
Trevor and Chip are seasoned professionals! They were timely, kind, and very knowledgeable. Our shower glass is absolutely perfect. We couldn't have asked for anything better. We know exactly who to call for all of our glass needs moving forward. Thank you for ending our renovation journey on a high note.
Trevor and Kevin did an incredible job, very friendly and efficient and the glass install on my shower looks sooooo good. Would definitely use them again!
This company and its employees are very helpful. The installers were excellent very courteous efficient and professional. I recommend this company for your glass needs. Would use them again.
We love our shower door. We received excellent customer service from start to finish. We highly recommend them.
Great company and genuine people who are a pleasure to work with . We had an issue with leveling our store front door . I called Loren , she scheduled promptly. Trevor and his team came in , the next day , they went above and beyond in removing the front door and making sure the base is at a level then re-installed the door.
Best company!! The install guys to the office, a great experience!!!
The only company to go to for your glass needs! They just replaced our “builders grade” shower door with a semi-frameless door. They did a beautiful job! Highly recommended!
This company is the only glass company in the area that returned my call. They are fast, friendly and affordable. Loren and Trevor were both very knowledgeable and professional. They clean up before they leave as well. Highly recommend American Glass & Glazing for your glass repair or replacement needs!!
This company is amazing! I was so fortunate to have them replace the glass on a broken window rather than replace it!! Everyone is very courteous and their workmanship is exceptional. These folks really take pride in what they do. Thank you again!
I needed a small piece of glass, and was very pleased to have it done right there and then. Clean store, friendly service. Definitely will go there for all my glass needs.
American Glass & Glazing are the Best!!! From the start with Loren, she was fantastic answering all my questions and scheduling. Everything went perfectly with Trever and the install of a new tempered glass section on my oceanfront condo, window... fantastic! He also followed up and called me about checked about other patio doors on operation I asked for from Loren. This is what I want in a Window Contractor. Call them
Trevor and his assistants were on time, very courteous, and efficient in fixing our windows. They were truly a pleasure to deal with. My husband and I would highly recommend to others.
Super fast and friendly. Did a excellent job on our back doors glass replacement.
Very nice people and easy to work with! Measuring and installation went smoothly and they were very thorough with clean up. 5 stars for communication as well, this is hard to find!
Bifold shower door was installed with close attention to all details, no matter how small. They measured and remeasured to ensure that it was installed correctly and without flaws. Crew was highly professional, personable, and presented themselves that was a credit to their company. I highly recommend American Glass & Glazing for shower door update and install.
From start to finish our experience was perfect. The tech, Trevor, was tidy, polite, meticulous with his work. We had a couple of non-square pieces that needed precise patterns and he got them traced out exact. I'd highly recommend this company. Prior to calling we were stood up by one, then another came out and said they'd get us an estimate but never did. I was exasperated! Needless to say I was concerned but 3rd time was a charm.
Great job!!! Trevor and Justin were so friendly, courteous and professional. Installation was done in a timely fashion. This is a great company, from speaking with Loren who was very helpful all the way through to the installation. Love my shower door.!!!
Excellent Service! From scheduling to installation it was a great experience. Installers Trevor and Kevin were very professional, on time and Excellent work! We highly recommend this company!
The experiencing was amazing , they were quick and fairly priced. Was very pleased!
The entire process was easy from start to finish. The installer was courteous and quick to resolve issues with first install. Customer service department was polite and quick to respond as well.
Trevor and Kevin came to replace a bad glass panel, and did a great job replacing the glass. Thanks guys! On time, knew their job and cleaned up! Professional!
I had a window that needed to be replaced in a condo. American glass came out and measured, ordered, and replaced. I wasn’t able to be at the property when they did the work, but they kept me advised of their progress and made this project very easy.
Prompt and friendly small business. They were quick to come out and make a template for a custom glass top we will use to protect a coffee bar. Very happy with results, communication, and keeping appointments! Set it perfectly and cleaned spotlessly!
Trevor is very knowledgeable and does amazing work. I highly recommend American Glass & Glazing to everyone.
Looking for glass replacement for broken window seal. I wasn’t up for replacing the entire window and called for pricing and info. American Glass & Glazing responded promptly. I appreciate that they sent the same technicians to quote the job and perform the installation. They were on time, kind and courteous. I appreciate craftsmen working on my home having patience and not being in a giant rush to do a job. That is what I got with this company. I’ve decided to add another window for glass replacement that appears to be on its way out. I highly recommend calling American Glass & Glazing for your broken window seals if you have cloudy glass. I wasn’t up for trying to figure out who the window manufacturer is then pay shipping, removing interior shutters and having it installed myself then re-installing shutters & caulk which is how window warranty works. No thanks! If you’re considering a solution for your windows with broken seals, give them a call.
This company and their employees I had interaction with, were the best. Lauren, Trever and Keven were very professional, very respectful and just a true blessing to work with!! I thank each of them for making this an easy transaction. They were there when they said they would be! Everything was on time! I was never waiting to see when they would show up. They give you an hour window and they were there inside that window! Always with a call they were on their way! I love their communication with the customer!! ♥️
Staff was very easy to work with and are very respectful. The install took most of the day but was worth it! Love the new shower doors!’
Loren was responsive and easy to work with. Our delivery team, Trevor and Kevin, were awesome — professional, prompt, and super accommodating. Give these guys a raise! I’d definitely use American Glass again.
Just received delivery of our glass top for dining room table and could not be happier. What a pleasure working with Lauren and Trevor. From placing the order to delivery, true professionals. Would highly recommend.
Trevor and Kevin did a great job installing our new balancer, locks, and window glass. Very professional, punctual, and kind. We didn’t know the balancer was broke and Trevor told us about it which we appreciated. They ordered the part and installed it along with the other items. Thank you Trevor and Kevin. We would highly recommend this company and will use them again if needed.
Trevor from American glass did a great job replacing a difficult window with mutins that needed to line up exactly. Highly recommend.
Can’t say enough good things about this company! They are so friendly and do an amazing job! They came in under everyone else on price and had it installed in 2 weeks where everyone else was 3-4 weeks out. I will be referring them to everyone I know who needs glass installed. Thank you!!!
A professional, courteous and pleasant experience from start to finish. Loren in the office was thorough and communicative. We had a very clear idea of what to expect the day of measurement, the lead time to manufacture, and what the day of install would be like. Trevor and Kevin arrived, on time, and performed a seamless install, left our home in better condition than they found it, and did it with a smile. After our experience today, our family won’t consider using any company other than American Glass & Glazing, and neither should yours!
Excellent experience from my call to completion of the job. I needed to replace a damaged panel on my sliding glass door. The technicians were on time, did a great installation, and cleaned up when done. Would highly recommend.
Excellent. New glass made a huge difference. Trevor and Kevin were great - worked around drywall installers on site. Installed quickly and completely cleaned up.
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